How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
After I do my nighttime skincare routine I use this to apply my moisturizer to ‘push’ all my products into my skin. You don’t have to push hard, just let it glide along your skin. Each color light is explained in the directions and can be very effective if used consistently. For me I use it 2x a week. One charge lasts 6-7 treatments for about 15 min per time.
I bought this machine to provide treatment for my wrinkles. I have been using it for about a week now and I can feel the difference, I feel every movement in my face, and the area that I started working on feels different already.
This is a really nice product and I like the design. I am concerned, however, about the effects of the lights on my eyes. I decided to purchase some of those goggles you use in the tanning beds. In spite of using those and keeping my eyes closed, the red light is still extremely bright. I’m not sure how to know if my eyes are fully protected or not. I’m just a little uneasy with that aspect of it.
This works wonders! I can already see the change it did to my skin. My face feels a lot softer. I let my daughter try it and she liked it so much she asked me to get her one too. Definitely recommend. Great purchase!
If you are looking for a deep tissue facial massager (with the extra benefits of light therapy) I would not recommend this. :( As much as I wanted to love this product, I was disappointed with the massage feature. The massager isn't even as strong as the vibration on my phone. Lol But it might help with product absorption and MAYBE some minor stress relief.
I like the way my skin texture appears after use of this product. Was told by my aesthetician to get a high frequency tool and this fit the bill. Like the results thus far.
I don’t know how but this really works. After one time I saw how my face got smoother and cleaner. I can’t wait to see how it will improve my skin after a month. Definitely going to buy one for mom.
Not sure it really does anything. I have stopped using it after a while
Compared with other face machines, it’s price is reasonable and affordable. The quality is higher than what I expected. I tried each mode, and I felt comfortable and soothing.
I have been using this for about a month and have seen improvement in the tightening of my skin. Most of all it is relaxing to use!
it's so good 👍👍After using this product for 2 weeks, my skin is beautiful
Still trying the product, will see if any changes
It’s very beautiful! Easy to use and clean!
So far so good!